How long Ekikayi will take to deliver customer’s order?

We provide delivery throughout India for all online products  and  our starndard delivery time is 7 to 10 working days (excluding Sundays and other Holidays)  plus courier delivery days.  All orders are shipped from our dehradun head office, after your payment is cleared.

Does Ekiakyi deliver products in every corner of india including rural interior areas?

We provide delivery throughout India for all online products, also in rural interior areas through speed post or registered post. It will take 7-10days plus courier delivery days to deliver any product in rural interior areas or any corner of india which is including in our pincode checker.


What are the shipping charges on Ekikayi products?

We provide you with standard rates and our shipping charges are based on volume of the particular product(s) and you can also view the shipping charges on every product(s) in view details section.


if my order gets delayed?

Orders can be delayed due to product un-availability for immediate dispatch, As we are offering customized products, so all the ordered products print as a new product. We don’t hold any kind of stock of products.As it requires printing, packaging, and courier. This could put a delay in the dispatch of the online order. will always try to print your product on our top priority but as it is fully new and customized products as made by you(customer) , so there can be some delay due to bulk order. We held no responsibility of such delay because we have to make all the products instantly as per orders.

Please note: The Company will not cover delivery delays due to customer unavailability or if the given address is not valid. So to avoid further error or delays in shipment you are requested to submit your correct & complete details of your address followed by pin code & landmark and phone number. During festival time Delivery within 7-10 days is not possible, we guarantee to deliver the exact product which you have selected.

if a customer received a different order?

In case you have received a different product, or if the product was damaged in shipment, please contact us within the specific time period through mail or customer care service and we will ensure that it will be replaced as soon as possible.

customized letter DISCLAIMER

  1. We CANNOT commit any fix time for delivery as mentioned above. Delivery can be delay due to queue of orders.
  2. courier time is not included in delivery days. 7 to 10 days time period is in which a product will print and pack for courier.
  3. Delivering on Sundays fully depends on courier service.
  4. all the website product will be delivered only in the cities mentioned in the List of website pincode checker.
  5. We will attempt delivery of the items once. In case the delivery is not executed during the attempt, due to wrong address/recipient not available/premises locked, the customer shall still be charged for the order which includes courier charge also.
  6. No Deliveries on National Holidays.
  7. The image displayed on the website graphically designs. Actual product may slightly vary in colours. the design of the final product will be same as you will create.


About Courier :

  1. Orders will be delivered within 3-4 working days(these are indicating only courier delivery days).
  2. The above products will deliver through speed post Courier.
  3. The above product will be delivered all over India including rural area.
  4. No Deliveries on National Holidays and Sundays.
  5. We cannot commit exact date of delivery for courier products. Courier product will reach in advance/late within 3-5 days as per date of delivery.