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Frequest Asked Questions

 

 

What does Ekikayi.com sell?

Ekikayi.com is Aapka Apna Online Dakiya who delivers your customized letters which are edited and crafted by you by sitting in any corner of the world. We take order to deliver your customized letter to your beloved one in any corner of the world. Ekikayi.com is a letter writing online service, from where you can choose colorful background letter template and add your messages, notes, pictures and much more in just few clicks. We offer plenty categories for writing a letter online in real time and then place an order. You can see what you editing right in front of you.

What does a customized/personalized letter means?

Customized/personalized letter means you can edit the products as per your requirements. Now you don’t need to buy a card on which someone else has written his content. Write your own feelings, love messages, wishes and much more and send to your loved one.

How does Ekikayi.com different from others?

Ekikayi.com gives the freedom to customize the products as the customers wants to do. We don’t charge for the feelings, so letter writing is free of cost. You don’t need to allow others to write your letter, now you can see your customized letter preview before placing an order.

How does Ekiakyi.com ensure the quality of delivered product?

Each of our products is printed on the best quality paper and we use the world’s top class printing method which lasts long as you would like to preserve your memories. Sometimes quality depends upon the paper chosen by you while placing the order.

Does Ekikayi.com ship the products internationally also?

Yes, as your beloved one can be in any part of the world so we accept the order for international shipment also. But placing any order for outside India delivery, please contact our customer care or write on our email.

In which cities does Ekikayi.com deliver the orders?

Ekakayi.com understands the value of your feelings and your beloved one can be in any part of India, so we deliver the order in every part of India.

Are these letters really impactful now a day?

Old is Gold! Social media messages or telephone calls do not express you feeling. When you presents your feelings to your loved one with on own feelings printed on a highly crafted background, it will surely express your emotions.

How does Ekikayi.com send my order to my beloved one?

Ekiakyi.com prints your order on our best quality paper by using the world’s top class printing method which gives more glares to your feelings and packs it in a water proof envelope as we don’t want your product to get spoiled.

What is size of product which I will receive?

All the products will be printed on an A4 size paper with borderless printing as it looks more beautiful compare to small size greeting cards.

Is there any word limit while a writing a letter?

No, Feelings has no boundation so there is no word limit while writing the letter. Only the things you need to understand that all the content should be on the product. Sometime pre design box might have word limit but you can delete that box and click on Add Text option and express your feeling without any limitation.

Can I change the font color and size while writing a letter?

Yes, you can make your feelings colorful by choosing the font color. We don’t bound to customize your letter according to us.

Can I upload my photos on the design?

Yes, as Ekikayi.com promises you to give full freedom of customization, so you can upload your own design or you can choose from our special design also. On some products, image uploaded may not be allowed.

Can I send the same product on the multiple addresses?

Yes, your beloved ones can be in different part of worlds, so same product can be sent on the multiple addresses.

Can I cancel my product?

Ekaikayi.com provides the customized products which are customized by the customer. So if you cancel the order before the shipment then only delivery charges will be refunded but once the shipment is done, no refund will be given. For more details read our Refund Policy.

What is the safety and security of my written content?

We understand that you may write private messages also to your beloved ones. So safety and security of your content is our main concern. Your content can not be read or taken by any third party. For more details read our Terms & Conditions.

Is there any limitation for written content?

You are free to write your feelings and your will be fully responsible for your written content. If you use any abusive language or illegal messages or illegal words then Ekikayi.com will reserve the right to cancel your order and refund will be as per Refund Policy. For more details read our Terms & Conditions.

Can my billing and shipping addresses be different?

Yes, you can send your feelings from any part of the world to any part of India.

Why do I need to pay the shipping charges?

As we do not include the cost of shipment in the product cost. So if you order more quantity for same product on a single address, we charge the shipment cost equal to one product’s shipment cost.

Can I download my edited letter?

No, you cannot download your edited letter but you can save in the cart and your orders can be viewed in the order history.

Can I choose the quality of paper?

Yes, As your feelings should be unique, so Ekikayi.com gives you the freedom to choose the type of papers and thickness of the paper. For a better look customer can choose glossy paper.currently, Ekikayi is printing its products only on glossy paper for maintaining its products quality.

Can I order the product without writing anything?

Yes, our products are designed by the highly skilled designers so it can be used as a greeting card also.

Will the cost of the product increase if I write anything on this?

No, as your feelings are priceless and we cannot charge for it. Writing letter does not affect the cost of the product. Letter writing is totally free on Ekikayo.com

How long does it take to deliver my order?

Generally it takes 10 days for the product to be delivered which includes the time for preparing the order and shipment. Sometime it can be different depending upon the location of delivery area.

 

 

 

 

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